RETURNS & DELIVERY CHARGES – MERCHANDISE

MAKING A RETURN

Thank you for choosing to order with L Evans & Son, we hope that you are happy with your order and customer service. However, we understand that you may need to cancel or return an item.

You can return an item/multiple items to us up to 14 days after delivery is made. This can either be for a refund or exchange for a different size in clothing. 

  • The item(s) must be unused and in its’ original packaging with all labels and tags still intact. 
  • The item(s) must show no sign of wear or damage.

 

If your items qualify with the above or you have passed 14 days after delivery was made, you will not be eligible for a refund. 

RETURN FAQ’S

  • Before returning your item(s), please contact us so that we are aware of your return. You can do this by contacting enquiries@len-evans.com
  • Your refund will be in your account in 5 working days. Please check your account as the refund will show under L EVANS AND SON LTD
  • If you have not received your refund within 5 working days, please contact enquiries@len-evans.com
  • Please ensure your item(s) are properly packaged 
  • You will be responsible for paying returns postage costs associated with returns under this policy.

ADDRESS FOR RETURNS

Crown House

Canon Pyon

Hereford

L Evans & Son (Hereford) Ltd

HR4 8PE

GRIMME DELIVERY WAITING TIME

Once you place your order for Grimme clothing, we will order it from Grimme Swineshead. The majority of Grimme stock is in Great Britain, however, some items may be held in Germany. Unfortunately this means the waiting time can be up to 14 days. 

We understand it may be frustrating to customers so we email you updates every time you order has updated. You will receive these emails from enquiries@len-evans.com.

 

CASE IH DELIVERY WAITING TIME 

Here at L Evans & Son, we stock the majority of the Case IH clothing range. If we do not have your size or item in stock, it will be ordered and delivered to us within 5 days. You will be emailed updates on your order by enquiries@len-evans.com